The 10-Step Formula to Building a Website Families Want
Understanding the key components of building, maintaining, and constantly improving your website is essential to having a successful business in 2020. This workshop explores the do’s and don’ts of building a great site – learning both what to include in a website and things to avoid. You will get the blueprint for finding the sweet spot online, which will help bring more families to your firm and help you generate more business.
How to Get More Business from Google and Online Reviews
We dive into the science of ranking online and leveraging consumer reviews to attract more families. On this week's webinar, we walk you through how to benefit from search engine optimization, search engine marketing and how to build an active online presence so that you’re able to make your business visible when families are looking.
Marketing FAQs: Setting Yourself Up for Success Online
What can a blog do for me? Where should I spend my advertsing dollars? How do I get more reviews online? Our team hears questions like this every day from clients looking to reach more families in their community. This week we'll answer some of the most frequently asked marketing questions we hear and how you can set your firm up for sustained success online with these marketing tips and strategies.
New Normal Lead Generation
We’re past the halfway point of the year and things today are very different than they were on January 1st! Chances are that your business goals today are quite different than the start of the year. Consumer’s mindsets have changed, which means it might be time to rethink your strategy. This webinar was all about building a strategy to generate new leads given today's circumstances. Ashley & Jules talked about the new expectations of today’s families, tools to have on your website, and out-of-the-box ideas to try.
Strategies for Saving Time
Working at a funeral home can mean wearing 17 hats in one day. Between meeting with families, completing paperwork, directing services, and managing the funeral home; finding free time can be difficult. Sometimes it can feel like you’re being pulled in a million directions. With so many tasks to think about and manage, saving even just a few minutes at a time can make a big difference. Check this episode out if you're looking to work smarter and save yourself some time each day.
Running Events and Connecting with the Community
Events like lunch and learn seminars or remembrance ceremonies are staples at many funeral homes. These are popular ways to network with the community and bring people together. But how do you do that under the new normal? On this episode we discussed unique and creative ways your firm can meet new faces in the community and build relationships.
Getting the Most out of your Software - FrontRunner Tool Tips
FrontRunner products are powerful tools loaded with features to help you save time and money. This episode of Wednesdays with FrontRunner was all about using FrontRunner tools to the fullest. John LoFaso, FrontRunner Product Expert, joined us to talk about his favorite features of the software.
Rescheduling Services & Preparing Families to Come Together
In many areas, families are starting to come together and hold services that were postponed. This week we talked about what we’ve seen funeral homes do from coast to coast, plus share the tools FrontRunner offers to make this process easier for families. We were also joined by Sherri Tovell of Families FIrst from Windsor, Ontario. She talked about her firm's experience with FrontRunner's RSVP tool.
Meeting Online Expectations: eCommerce, eSignatures & More
Nowadays more and more transactions are completed online. People appreciate the convenience and efficiency of eCommerce.
Jules & Ashley talked about ways you can transition your traditional funeral planning methods to the online world.
Recouping Lost Revenue
The COVID-19 pandemic has hurt the revenue amounts of many funeral homes. The pandemic has resulted in fewer traditional traditional funeral services taking place and there has been a major drop in the number of flowers being ordered. This week Jules & Ashley discussed different ways to make up for these lost revenues.
We also had a special guest. Jesse Nie joined us and shared some of the things his funeral home has done to make up for lost revenue.
Social Media Tips & Tricks from Our Experts
FrontRunner's social media experts joined the show to talk about the pros and cons of different platforms, different types of content you can share, and other ways you can boost engagement.
Improve Your Funeral Home's Social Media
Ashley & Jules talked about how to get the most out of social media and shared some success stories that they've recently seen.
Post-COVID Toolbox
Ashley & Jules go over some of the tools that will help under the 'new normal'. Family expectations have changed, and they will not revert back after the pandemic has ended.
To meet these expectations, invest in key online tools.
How to Reopen Your Funeral Home Safely
Ashley & Jules continued the discussion from last week on safely reopening funeral homes to the public. Several funeral professionals from across North America jumped on to talk about their local regulations.
Reopening Facilities to the Public
This week Jules & Ashley had a lively discussion with webinar attendees about how funeral professionals are reacting with rules on funeral service attendance relaxing. What steps are being taken to ensure safety? What are some of the rules and precautions that need to be taken?
We also announced another feature to the Book of Memories. Our new RSVP feature gives funeral homes the power to track and cap attendance. Controling how many people and knowing who is attending the service will be key to meet local regulations.
Marketing in the Digital Age
In this episode, Michael Ferrell from Szal Funeral Home joined us to discuss how social media and search engine marketing has changed his firm. Deploying these two marketing tactics has led to Szal Funeral Home receiving 30 calls in 6 months.
The Pros & Cons of Displaying Prices Online
In this episode, Mike & Sheila Goodyear, owners of Central Funeral Homes from Newfoundland, Canada, joined us to give us their thoughts on putting prices online.. They also talked about how their use of technology has changed over the years, and their experience with the Pulse Business System.
Building Quotes from Your Website
Sean Waldron from Aaron's Low Cost Cremation & Funeral joined us. He talked about how 75% of his arrangements this year have come directly from his website. Specifically, he talked about how families find his website, build a quote online, and even complete their payments.
Memorial Day & DocuSign Integration
This week Jules and Ashley discuss what some funeral homes are planning for Memorial Day and how they are adapting their normal traditions. They are also joined by Jesse Nie who talked about how our integration with DocuSign helps his funeral home each day.
Free Stone Oil, New Family Text Messaging Tool + More
This week Ashley and Jules are joined by Lance Ray, the COO of Pierce Chemical. The episode features a great interview with Lance talking about how Pierce has been responding to Covid-19
We also unveil a new feature we've built to help families communicate with loved ones and post updates about service details.
Mortuary Response Team and New Story Time Program With Nie Family Funeral Homes
We had jam packed episode this week with Dutch and Jesse Nie from Nie Family Funeral Homes.
Check out this episode to hear all about how they're helping their community battle Covid-19, their role on the state mortuary response team, their story time initiative for first responder's children and more!
Drive-Thru Virtual Condolences & Zoom Meetings With Families
Ashley and Jules are joined by Kathleen, Melissa, and Zoltan from Townley & Wheeler Funeral Home. They show us their new drive-thru video condolence area, Unity Station. They also chat with Christy from Speaks Chapels about using Zoom for video arrangement calls.
Insurance Assignments
In episode 3, Ashley and Jules chat with insurance assignment expert, CJ Friedrichs. The trio discuss FrontRunner's tribute insurance assignment program and how it helps you maintain cashflow with 24 hour assignments.
Webcasting Equipment
Ashley and Jules are back and joined by Trista Murch of Callaway-Smith-Cobb Funeral Home. Trista joins them to talk about the affordable and professional video equipment they've purchased to live stream services online for their families.
Facebook Live Services
Welcome to episode one of Fridays With FrontRunner. In this inaugral episode, Ashley and Jules talk about FrontRunner's repsonse to covid-19, special tools we have available right now, news we've heard from clients, a live Q&A plus so much more!
The 10-Step Formula to Building a Website Families Want
Understanding the key components of building, maintaining, and constantly improving your website is essential to having a successful business in 2020. This workshop explores the do’s and don’ts of building a great site – learning both what to include in a website and things to avoid. You will get the blueprint for finding the sweet spot online, which will help bring more families to your firm and help you generate more business.
How to Get More Business from Google and Online Reviews
We dive into the science of ranking online and leveraging consumer reviews to attract more families.. On this week's webinar, we walk you through how to benefit from search engine optimization, search engine marketing and how to build an active online presence so that you’re able to make your business visible when families are looking.
Marketing FAQs: Setting Yourself Up for Success Online
What can a blog do for me? Where should I spend my advertsing dollars? How do I get more reviews online? Our team hears questions like this every day from clients looking to reach more families in their community. This week we'll answer some of the most frequently asked marketing questions we hear and how you can set your firm up for sustained success online with these marketing tips and strategies.
New Normal Lead Generation
We’re past the halfway point of the year and things today are very different than they were on January 1st! Chances are that your business goals today are quite different than the start of the year. Consumer’s mindsets have changed, which means it might be time to rethink your strategy. This webinar was all about building a strategy to generate new leads given today's circumstances. Ashley & Jules talked about the new expectations of today’s families, tools to have on your website, and out-of-the-box ideas to try.
Strategies for Saving Time
Working at a funeral home can mean wearing 17 hats in one day. Between meeting with families, completing paperwork, directing services, and managing the funeral home; finding free time can be difficult. Sometimes it can feel like you’re being pulled in a million directions. With so many tasks to think about and manage, saving even just a few minutes at a time can make a big difference. Check this episode out if you're looking to work smarter and save yourself some time each day.
Running Events and Connecting with the Community
Events like lunch and learn seminars or remembrance ceremonies are staples at many funeral homes. These are popular ways to network with the community and bring people together. But how do you do that under the new normal? On this episode we discussed unique and creative ways your firm can meet new faces in the community and build relationships.
Getting the Most out of your Software - FrontRunner Tool Tips
FrontRunner products are powerful tools loaded with features to help you save time and money. This episode of Wednesdays with FrontRunner was all about using FrontRunner tools to the fullest. John LoFaso, FrontRunner Product Expert, joined us to talk about his favorite features of the software.
Rescheduling Services & Preparing Families to Come Together
In many areas, families are starting to come together and hold services that were postponed. This week we talked about what we’ve seen funeral homes do from coast to coast, plus share the tools FrontRunner offers to make this process easier for families. We were also joined by Sherri Tovell of Families FIrst from Windsor, Ontario. She talked about her firm's experience with FrontRunner's RSVP tool.
Meeting Online Expectations: eCommerce, eSignatures & More
Today, more and more transactions are completed online. People appreciate the convenience and efficiency of eCommerce.
Jules & Ashley talked about ways you can transition your traditional funeral planning methods to the online world.
Recouping Lost Revenue
The COVID-19 pandemic has hurt the revenue amounts of many funeral homes. The pandemic has resulted in fewer traditional traditional funeral services taking place and there has been a major drop in the number of flowers being ordered. This week Jules & Ashley discussed different ways to make up for these lost revenues.
We also had a special guest. Jesse Nie joined us and shared some of the things his funeral home has done to make up for lost revenue.
Social Media Tips & Tricks from Our Experts
FrontRunner's social media experts joined the show to talk about the pros and cons of different platforms, different types of content you can share, and other ways you can boost engagement.
Improve Your Funeral Home's Social Media
Ashley & Jules talked about how to get the most out of social media and shared some success stories that they've recently seen.
Post-COVID Toolbox
Ashley & Jules go over some of the tools that will help under the 'new normal'. Family expectations have changed, and they will not revert back after the pandemic has ended.
To meet these expectations, invest in key online tools.
How to Reopen Your Funeral Home Safely
Ashley & Jules continued the discussion from last week on safely reopening funeral homes to the public. Several funeral professionals from across North America jumped on to talk about their local regulations.
Reopening Facilities to the Public
Jules & Ashley had a lively discussion with webinar attendees about how funeral professionals are reacting with rules on funeral service attendance relaxing. What steps are being taken to ensure safety? What are some of the rules and precautions that need to be taken?
We also announced another feature to the Book of Memories. Our new RSVP feature gives funeral homes the power to track and cap attendance. Controling how many people and knowing who is attending the service will be key to meet local regulations.
Marketing in the Digital Age
This week we talked all about digital marketing. Michael Ferrell of Szal Funeral Home joined us to talk about how social media and search engine marketing has boosted his call volume.
The Pros & Cons of Displaying Prices Online
In this episode, Mike & Sheila Goodyear, owners of Central Funeral Homes from Newfoundland, Canada, joined us to give us their thoughts on putting prices online.. They also talked about how their use of technology has changed over the years, and their experience with the Pulse Business System.
Building Quotes from Your Website
Sean Waldron from Aaron's Low Cost Cremation & Funeral joined us. He talked about how 75% of his arrangements this year have come directly from his website. Specifically, he talked about how families find his website, build a quote online, and even complete their payments.
Memorial Day & DocuSign Integration
This week Jules and Ashley discuss what some funeral homes are planning for Memorial Day and how they are adapting their normal traditions. They are also joined by Jesse Nie who talked about how our integration with DocuSign helps his funeral home each day.
Free Stone Oil, Text Messaging Tool + More
This week Ashley and Jules are joined by Lance Ray, the COO of Pierce Chemical. The episode features a great interview with Lance talking about how Pierce has been responding to Covid-19
We also unveil a new feature we've built to help families communicate with loved ones and post updates about service details.
Mortuary Response Team and New Story Time Program With Nie Family Funeral Homes
We had jam packed episode this week with Dutch and Jesse Nie from Nie Family Funeral Homes.
Check out this episode to hear all about how they're helping their community battle Covid-19, their role on the state mortuary response team, their story time initiative for first responder's children and more!
Drive-Thru Virtual Condolences & Zoom Meetings With Families
Ashley and Jules are joined by Kathleen, Melissa, and Zoltan from Townley & Wheeler Funeral Home. They show us their new drive-thru video condolence area, Unity Station. They also chat with Christy from Speaks Chapels about using Zoom for video arrangement calls.
Insurance Assignments
In episode 3, Ashley and Jules chat with insurance assignment expert, CJ Friedrichs. The trio discuss FrontRunner's tribute insurance assignment program and how it helps you maintain cashflow with 24 hour assignments.
Webcasting Equipment
Ashley and Jules are back and joined by Trista Murch of Callaway-Smith-Cobb Funeral Home. Trista joins them to talk about the affordable and professional video equipment they've purchased to live stream services online for their families.
Facebook Live Services
Welcome to episode one of Fridays With FrontRunner. In this inaugral episode, Ashley and Jules talk about FrontRunner's repsonse to covid-19, special tools we have available right now, news we've heard from clients, a live Q&A plus so much more!
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